Episode 521- Bianca Mueller

Bianca is a Community Manager & Boxer & Martial Artist

Bianca Mueller, Community Manager at Wagepoint, talks about her passion for contact sports and building communities. She also shares how this helps her career in maintaining professional relationships and staying focused as well as finding her passion after injuries and other things in life getting in the way!

Episode Highlights
• Getting into contact sports
• ACL injury
• How martial arts helps her stay focused in the office
• Talking about contact sports at work
• The culture at Wagepoint

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Bianca’s Pictures From 2016 Fight

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    Welcome to Episode 521 of What’s Your “And”? This is John Garrett. And each Wednesday, I interview a professional who, just like me, is known for a hobby, or a passion, or an interest outside of work. And to put it in another way, it’s encouraging people to find their “and”, those things above and beyond your technical skills, the things that actually differentiate you at work.

    And super cool, Michael Puck was a guest on the show. He’s a dog photography. It’s his “and.” And he’s teamed up with other dog photographers to have globaldogart.com. You could check it out. Research has confirmed that pictures of dogs increase our well-being, reduced stress, foster social connections. So maybe that’s for your home, maybe it’s for your home office, maybe it’s for your office. But check out globaldogart.com. All the proceeds, 100% of the proceeds go to save 1 million dogs by 2030. So check that out, globaldogart.com.

    And don’t forget to check out my book. What’s Your “And”? You can go to whatsyourand.com. All the links are there for the podcast guests as well as links for the book. And don’t forget to hit subscribe to the podcast so you don’t miss any of the future episodes. I love sharing such interesting stories each and every week.

    And this week is no different with my guest, Bianca Mueller. She’s the community manager for Wagepoint. You’ll see her at CPB Ignite and Wage Fest coming up. And now, she’s with me here today. Bianca, thanks so much for taking time to be with me on What’s Your “And”?

    Bianca: Thanks for having me. I’m super excited.

    John: Oh, this is gonna be so much fun despite how you sounded.

    Bianca: Are you ready for me? That’s what I wanna know.

    John: Unleash. I’ve met you before. We’ve hung out at a conference before. Like I want the real Bianca coming out here. This is gonna be great. And I have some questions that I didn’t ask you when we did hang out and I probably should have.

    Bianca: Let’s ask them for the greater public. Shall we?

    John: Right. Here we go. I actually crowdsource these, so they’re what everyone wants to know. I’m kidding. They’re just my— The look on your eyes is like “Oh, no!”

    Bianca: I love it. I’m transparent. Let’s go. Fire away.

    John: Yeah, here we go. Star Wars or Star Trek?

    Bianca: Ooh, Star Wars.

    John: Okay. All right. Seemed close though. All right. How about your computer? Are you more PC or Mac?

    Bianca: 100% PC. My son has problems with his iPhone and I’m lost.

    John: Right? Oh, I’m the same. I’m not cool enough for any of that stuff. Oh, this is a fun one. Toilet paper roll over or under?

    Bianca: Oh, like that’s my only OCD. It’s definitely has to be over. I switch it at strangers houses and in public bathrooms.

    John: That’s awesome. That’s so good. And I will tell you, you are not alone because there are so many people that have been on the podcast that are the same as you. For sure. I had one person even say it’s over. And if you don’t think so, this conversation is over also.

    Bianca: Ouch.

    John: That was great. How about a favorite animal? Any animal?

    Bianca: Oh, Tiger. I have actually have a little story. My family, we did this big road trip down to San Diego. I live on the West Coast in Vancouver. And the only thing I purchased on that whole trip when I was about 14 was this huge poster from the San Diego Zoo of a big like snow tiger.

    John: Oh, yeah!

    Bianca: And my parents had to cart this in the car and not dent it.

    John: Not dent it. Yeah, oh, totally.

    Bianca: Yeah. That was hanging on my wall until I was at like 25. I took that with me to my first apartment and everything.

    John: That’s so good. So good. How about puzzles? Sudoku, crossword, or a jigsaw puzzle?

    Bianca: Ooh, Sudoku and jigsaw for sure.

    John: Oh, okay. All right. So, a little bit of both.

    Bianca: Yeah.

    John: A jigsaw puzzles of tigers.

    Bianca: Ooh, that would be fun. I should put that on my Amazon gift list or whatever.

    John: Right? There we go. How about a favorite color?

    Bianca: Ooh, pink.

    John: Pink. Nice. There you go. How about a least favorite color?

    Bianca: Brown.

    John: Brown. Yeah. The least of the least popular. Yeah. That’s brown. Yeah. How about more talk or text?

    Bianca: Oh, it depends on the time of day and who it is actually. I’m a talker for sure. Anyone knows me knows I don’t shut up, but I will text all day long if I feel like you don’t have time to talk to me. I’ll just text you and yeah.

    John: Right. ‘Cause then I’m able to still talk to you even though you’re busy like with something else. Like I’m still getting at you. So there you go. All right. All right. How about a favorite cereal as adult, as a kid, whatever? Favorite cereal.

    Bianca: Granola.

    John: Granola! Okay.

    Bianca: Yeah.

    John: All right.

    Bianca: I love granola.

    John: There you go. That works. I anticipated something wild and crazy. And you come at me with granola. I’m like “Ah, good to know.” I learned something new here. And since you have the bookkeeping background, balance sheet or income statement?

    Bianca: Ooh, balance sheet all day long. All day long. Because, you know, it’s interesting you say that because if you’re a sole proprietor, like your income statement’s the only thing you really think about.

    But like in the backend, your bookkeepers got the balance sheet going. So it’s like this hidden like, I don’t know, star that needs to— It needs to add up. It’s what makes everything add up.

    John: Yeah. It’s hard to hide stuff there. Yeah, that’s for sure. Very good. How about— Ooh, in Canada, this might be a fun one. Summer, winter, spring, or fall?

    Bianca: I’m spring. I do really like the crisp air coming in the fall. Like fall is beautiful here. Like September. I love September in British Columbia. But I appreciate the warmer temperatures.

    John: Right? We’re getting out of it. Like coming out of winter. It’s like, yeah, not going into it.

    Bianca: Spring. And also, my birthday is in the spring, so it’s another reason to celebrate.

    John: Done. Hello? I just moved mine from fall to spring just because of that. There we go. How about a favorite number?

    Bianca: 4?

    John: 4? Okay. Is there a reason or just—

    Bianca: No. Because everyone else picks 3. I don’t think—

    John: One better than you.

    Bianca: I feel like I can’t do odd numbers very well. I don’t know. There might be something there. Little neuro divergence.

    John: Okay. Even number. 4 specifically. I like it. That works. That’s a fun number. How about when it comes to books? Audio version, e-Book, or real book?

    Bianca: Ooh, e-Book. I’m a digital girl. I’m a digital first mindset.

    John: Okay. You’re taking it all the way through. All the way through. I like it. How about a favorite actor or a favorite actress?

    Bianca: Oh, I really like Charlize Theron.

    John: Oh yeah!

    Bianca: Yeah.

    John: Yeah. She’s in a lot of good stuff too. Yeah. Really good actress.

    Bianca: She just has such a range of characters she can play. It’s pretty amazing.

    John: Yeah. Definitely. Definitely. Two more. Heels or flats?

    Bianca: Well, this might be a good segue into what I wanted to talk about because I used to love heels, but I can’t wear them anymore because I have bad knees.

    John: Oh, okay. Which we’ll get to in the contact sports part of Bianca’s life. And the last one, the favorite thing you have or the favorite thing you own?

    Bianca: Oh, probably my cat or even my air fryer. I’m like slow down.

    John: Oh, man.

    Bianca: Yeah.

    John: Air fryer. Solid. What kind of air fryer do you have?

    Bianca: A really big one. Like the biggest one I could buy.

    John: Okay. There you go. I actually pulled out my stove and put it in air— No, I’m just kidding.

    Bianca: You know, my biggest thing though that I appreciate the most every day is the fact that I have 6 king size pillows on my bed.

    John: 6?

    Bianca: I was like “Oh, my God, I don’t know how people sleep flat.” Flat is like not my thing.

    John: That is impressive. Yeah.

    Bianca: It’s like clouds.

    John: That is very impressive.

    Bianca: It’s like clouds.

    John: Yeah. I’ll take all of those answers as favorite things. And they’re all different. Your cat, air fryer, king size pillows. Amen. All of those things. I’m a big fan. So let’s talk the contact sports and I guess maybe if they’re not looking at you peopling and just being up on everybody. If you’re not looking, you’re gonna get whacked.

    Bianca: Yeah. Bianca, the boxing bookkeeper, that was what people used to call me.

    John: That’s so great. Like how cool is that? I mean, how many bookkeepers have that much of an identity to where people— and the alliteration of it all? The BBB, I love it.

    Bianca: Yeah. My nickname is Bee. Busy Bee to Be.

    John: Right. So you’re just all over. I’m glad I didn’t ask you favorite letter ’cause it was clear it’s B, but like how did you get into, you know, I guess boxing maybe to begin with, but then contact sports all around?

    Bianca: Well, it actually started with martial arts when I was much younger. I think my mom and dad were just like “This girl has too much energy for us. She needs to go somewhere else for a few hours a day.”

    John: Yes.

    Bianca: That was one of those. Let’s just put it that way. So I did. I went into martial arts. And I did martial arts on and off my whole life, but really got into it seriously when I was an early teen. I can’t even remember. Maybe 13. And I got really well. And I actually got up to my brown belt. Through the years, I’d done various styles. Shotokan, Aikido, Muay Thai, Pankration. I also wrestled provincially through high school. I was one of the only girls on the wrestling team. And because of the grappling martial arts experience, I had excelled really well and sort of dominated grade 12 when I was competing. And it was so fun. And yeah.

    So then, in my after high school teenage years, 18-19, I got into doing Muay Thai, and I loved it. It was like the most invigorating sport ever. Not only was I my most fittest. Like it’s very, very physically demanding, but like you push yourself mentally and physically to your limit every day. And that’s kind of how I roll. I need to be like—

    John: All in.

    Bianca: I sleep well at night.

    John: Like totally metal.

    Bianca: I don’t have a problem sleeping.

    John: Right? We just run red all the time. Just like max it out. AND is that sort of like MMA?

    Bianca: Yeah. So that’s like the precursor to MMA. It was like the Muay Thai, Pankration, all that stuff and yeah.

    And then, you know, I was a powerhouse kicker. Like that was my thing. I was like “Look what I can do.” And I’d kick everything and I’d kick over all my friends’ heads at barbecues and bars. That was me. It was terrible. Bad idea.

    John: Yeah. ‘Cause you can jump and kick. And they’re “What?!”

    Bianca: It was a bad idea though because I ended up with a really bad knees. And you know, my doctor’s like “Oh, it’s arthritis. It’s arthritis. Just push through it. You’ll be fine.” But I couldn’t. It got so painful that I ended up in my 20s having to be like “No, I can’t do this anymore.” So that was kind of lame. But that’s sort of also when like life just got real for me. I was like I don’t have time for all this fun stuff. I need to get career driven. I need to get all these things, and then marriage, and then kids, and all of those— Life caught up.

    John: Yeah.

    Bianca: And then when I was 40, I’m like I really missed that. I missed that.

    John: Interesting.

    Bianca: So how can I do martial arts without kicking? ‘Cause I thought kicking my knees. I was like boxing. Boxing is totally the segue to me getting back in shape and back into my competitive spirit and nature. But yeah, it actually backfired. So then, I’m boxing. I won a couple fights. And I’m in Vegas in a fight in Vegas at the Hard Rock Hotel.

    John: How great is that?

    Bianca: It was like super amateur, not professional.

    John: But still.

    Bianca: But still.

    John: Who cares?

    Bianca: Full contact.

    John: Like that’s great.

    Bianca: I’ll send you a picture. But I blew my ACL like 30 seconds into the fight, so that sucked, but it was still an amazing experience. And I ended up having a few years of reconstructive knee surgeries, a couple of them, and had a little bit of trouble healing. But I’m now all healed and my next journey is to sort of get back into martial arts. Not competitively fighting anymore, but just actively for my mental and physical.

    John: Yeah. But that’s so interesting. Or even just watching it. I mean I’m sure watching boxing, watching that. Like you can’t do it anymore maybe, but you can watch it or you can do a scaled down version of like what you’re talking about.

    Bianca: I just love the intensity of hitting things. That sounds bad. This can easily be taken out of context.

    John: No, no, not at all. Not at all. I mean, that’s why I go to the driving range. It’s just like “Wham!” I mean, I just grab my driver. I don’t use it. It’s just like “You know what? It’s been a day, and I just need a bucket, and I’m just gonna hit these things as hard as I can.”

    Bianca: Yeah.

    John: ‘Cause if I don’t hit the golf balls, it’s gonna be someone else. It’s gonna be like a person.

    Bianca: It’s super invigorating. Yeah. I love it.

    John: Yeah, totally. But I think it’s really interesting how life gets in the way and then that’s the first thing that we put on the backburner, is our “and.” But then later in life, you’re like “You know what? No, no, no, I need this.”

    Bianca: Is that what’s called a midlife crisis?

    John: No, not at all. It’s actually like being human because the human part of us is the first thing we put on in the backburner and then your soul starts to speak up with “Hey, remember us? Like we’re human.”

    Bianca: We’re gonna do things for you.

    John: Yeah. Amen. And so, was there a difference when you were transitioning back into? Like did it play out into work some?

    Bianca: Yeah. I mean, I was nicknamed The Jugular for a reason.

    John: Okay. Okay.

    Bianca: I’m just like it’s straight to the point.

    John: Here we go.

    Bianca: Like super focused. Eye on the end of the prize. And I put in all the work and I work full speed ahead at everything I do all the time. And it’s like I literally attribute that exact skill from my martial arts to work. Like it’s still how I function. And it’s like there’s always a result. There’s a process. And I push myself like every day to my limit. I don’t know how good that is, but that’s how I function.

    John: But that’s in your DNA. That’s who you are. And you’re exercising that muscle outside of work. So then, when you need to use it at work, then you’re like “Well I got this, that’s no problem.” You know, somebody like me doesn’t have that, so yeah.

    Bianca: The amount of focus that it takes to stay on task, especially like in a fight or in a martial arts scenario, and even the meditation components that come with martial arts really, really, really helps in my professional life as well for sure.

    John: That’s awesome. And no one at any point in your education, or training, or anything tells you, you know, go do martial arts ’cause it will make you a better professional.

    Bianca: No.

    John: But it clearly does.

    Bianca: Yeah. Absolutely.

    John: It clearly does.

    Bianca: And it allows me to conquer so many fears because, like you say, it’s a contact sport. It’s one on one. If I don’t step up to my best face every day or my best ability, then guess what’s gonna happen? Bianca’s gonna get a black eye.

    John: Yeah, it’s your jugular that time. No, somebody’s gonna get a black eye like “Oh, man.” That’s brutal.

    Bianca: It doesn’t mean that I’m so much harder on myself though when like things don’t go as planned. And I’m working on that. That’s the shadow work that I’m doing in my 40s for sure.

    John: There you go. Okay. Okay. Fair enough. But it is something that you talk about. I mean, people knew you as Bianca, the boxing bookkeeper. I mean, now that you’re with Wagepoint as a community manager, like it’s slightly different roles or job, technical skills, obviously totally different, but the “and” is still there with you. So it is something that you do share—

    Bianca: Yeah.

    John: …at work.

    Bianca: It is. Absolutely. People love hearing the stories. And I think the “and” is the energy. I bring the same level of energy to everything that I do. And the intention behind what I’m doing and what I’m accomplishing, I bring that to everything that I do. And the people that are around me, whether it’s family, friends, or community, or industry, they all feel, and see, and understand that about me because it comes across very authentically or at least that is me. So I don’t try to suppress that part of me at all. And anyone you talk to in the industry is gonna be like “Yup, that’s Bianca.”

    John: Well, good, because I mean, #1, they remember you. So you don’t just fall into the mix of everyone else. But two, if they didn’t know your “and”, then you would just be like super aggressive lady, but it’s like “Oh, no, no. She’s a boxer. She’s like kickboxing. No, no, that’s just who she is. That’s what she does.” Like if I didn’t know that part of you, I would have been like “Woah, she’s like super intense.” Then you find that side out of her.

    Bianca: People often ask and they’re like “Do you have a whole bunch of brothers?” And I’m like “Actually, I do have two brothers, but I’m probably the most masculine one of them.” I didn’t have to stick up for myself. Like they literally had to protect themselves.

    John: Right? That’s the thing. And if they say otherwise, I will give them the black eye. Here it is.

    Bianca: You know, the apple didn’t fall far from the tree.

    John: Yeah. I love how like there wasn’t a part of you that was like “Oh, people are gonna judge me for this.” Like it’s take it or leave it type of thing. A lot of times, we have these lies that we tell ourselves ’cause our brain is way not our friend.

    Bianca: Yeah. Judgment is a very real thing, and I probably should care a little bit more. But but you know, my theory is if someone can find energy or their own voice in anything that I’m saying or doing ’cause everything like I say or do is full speed ahead, if I can affect one person’s life, then that’s all that matters because it really does help. You know, my person was my mom. And a lot of people in the bookkeeping and accounting industry know Diane Mueller. She’s a spear-header just like me. And she paved a really big trail for the accounting community and bookkeeping community in Canada. And I didn’t fall far from that tree like I said. Yeah.

    John: No, that’s fantastic. I mean, it’s really great. And so, how much do you feel like it matters for an organization? You know, obviously, when you’re maybe a bookkeeper or you have a smaller company, of course you know each other on accident. But when you’re part of Wagepoint or other organizations, how much is it on the organization to create that space for you to have an “and” and share it versus how much is it on the individual to just kind of create that little circle in their peers?

    Bianca: You know, it’s interesting you say that because as an extroverted bookkeeper, I’ve had software companies sort of interested in my energy for a while. And when the opportunity with Wagepoint came up, it was a no brainer because of the culture that Shrad has built within the company.

    John: Nice.

    Bianca: They promote everybody’s side hustles. There’s channels in there for everybody’s “ands.” It’s absolutely amazing. I wish there was more boxers, okay, ’cause Wagepoint is 100% cloud-based and always has been. So everybody works remotely. And the culture that Shrad’s built within Wagepoint and the different ways that we can all communicate and share our “ands” with each other and find our community of like-minded people within where we work is so amazing.

    John: That’s so cool to hear like that they’ve cared about the human side from the beginning.

    Bianca: It’s always been about the human side, and emotional intelligence plays a huge factor in that and how Shrad actually hires. So it’s pretty cool.

    John: Oh, really? That’s interesting. Yeah. ‘Cause, I mean, you can’t teach that side of things as well as the technical skills are pretty easy to teach. That’s awesome. That’s so encouraging to hear, you know, that there are organizations out there that are like that ’cause it’s gotta feel good to be a part of a company that cares about the other dimensions to who Bianca is. Not just the work Bianca.

    Bianca: Yeah.

    John: You know, everything.

    Bianca: And all the time, the conversations boil down to us as individuals, not what we bring to the table all the time. All the conversations with Shred. We just got back from a big work retreat. One of our customers, our wagepoint customers, has a summer camp, The Hollows in Ontario. So we booked it out and like 70 or 80 staff all went there. And we slept in the little bunk beds like we’re camp kids.

    John: That’s so cool.

    Bianca: We did adult summer camp, and it was so amazing. Like no shop talk. It was like there was a DJ and a mentalist, an illusionist.

    We had entertainment. It was so much fun. And it was getting to know everybody’s aunt and it was encouraged. It was amazing.

    John: That’s so great and such a simple thing and just brings people together. And especially, when you’re fully remote like that, you have to be super, super intentional with caring about people, but then getting in person matters even if it’s once a year or twice a year, or even if it’s in small groups. There’s so many like “I didn’t know you were this height, you know. Like on Zoom, it’s like all I see is this head.”

    Bianca: We actually sat down. We’re like ” Who were our biggest surprises?” We’re like “I didn’t think that person was gonna be that tall” or like “I didn’t think that person was gonna be that cool.” Like we have this awesome guy in finance and everyone thought he was gonna be a bit stiff, but he was like the funnest person there.

    John: Right? Right? Which is great. It’s like bring the summer camp you to work every day.

    Bianca: Yes

    John: Like this is great.

    Bianca: Yeah.

    John: So fantastic. I love it so much. Do you have any words of encouragement to people that feel like “Hey, I like to do martial arts or box” or whatever their and is, “but it has nothing to do with my job, so no one really cares, no one’s gonna care”? Like do you have words of encouragement to anyone listening?

    Bianca: Well, yeah. And I think we actually just touched base on this and it’s like just do you. Stop fearing judgment. The judgment that people like fear how they’re gonna be received or if they’re gonna be misunderstood or misinterpreted is often the bottleneck that like stops people from authentically showing up as themself. And I show up authentically every day, even if it’s a bad day or a good day. Like you’re gonna know. And I think that that is hopefully spilled out a little bit into like even the people that I deal with every day.

    And I know that my management, my team, we all show up authentically every day. And everyone that hires sort of feels that vibe, and it’s like the next person that comes on board sort of starts to slowly adapt to that same way. And it’s literally breeding this internal culture of amazingness, and you just need that one person to like understand and see you for who you are and make you feel welcome. And then it’s like sky’s the limit.

    John: Yeah. It’s one of those things that’s so simple, but not easy, I guess, for most people for some reason. But yeah, it’s just care. Like have a genuine interest, you know. And, well, we don’t have a charge code for getting to know each other or whatever. We don’t get paid to socialize.

    Bianca: Well, employers need to provide more safe spaces for that. In a real life work environment, office environment, people often go to the water cooler and just like, you know, they hang out there for a few extra minutes and see who stops by to have a little chit chat. So it looks like they’re still working, but you know, but they need a break, a mental break. Well, we have a slack channel called the water cooler. I mean, that’s a perfect example, and anybody can put anything there any time. Well, obviously, within like HR.

    John: Right. HR doesn’t get flagged.

    Bianca: Yeah.

    John: We have a separate one for Bianca. Bianca has her own channel.

    Bianca: Might be on the roadmap. We have a gardening channel, a wellness channel. You know, so many amazing things. A plant-based food and nutrition channel. And anyone can go in them at any time. There’s zero judgments on if one day you spend a little bit too much time in that channel chatting to people and the next thing—

    John: Yeah.

    Bianca: There’s no like micromanaging of time and I think that’s like super, super important as well.

    John: Yeah, no, totally. It just takes the reins off of you that you can feel like, well, no, I can just be me.

    Bianca: If you’re you, you’re gonna show up more creatively too.

    John: Yeah. Amen. That’s so much better. So much more engaged. So much more everything. Well, this has been so much fun, Bianca. But before I get a black eye from saying something, I feel like it’s only fair that I turn the tables, make this the first episode of the Bianca Mueller Podcast.

    Bianca: All right.

    John: So thanks for having me on.

    Bianca: All right. So you’re a speaker, you’re out there, you’re always like so engaging with public, but are you introverted or extroverted ’cause I can’t figure it out?

    John: Oh, yeah. No, that’s a good question ’cause you are definitely the extrovert and I am very introverted. Very introverted. I think that’s surprising to probably everyone listening, but yeah, when I go somewhere, I’ll speak, I’ll talk to people after, but then, yeah, I don’t ever turn the TV on in my hotel room. I don’t even know if it has a TV half the time because I just need quiet. Just quiet to recharge and just all the stuff in my brain needs to be de-fragmented, I guess, like in the computer speak.

    Bianca: Yeah, yeah.

    John: Yeah. And just recharge that way.

    Bianca: So you show up with your full energy whereas I leave talks filled with even more. It is the opposite. I think that’s how they define introverted and extroverted.

    John: Right. And I leave drained because I’m giving so much of myself to each individual person in the room and I’m the opposite.

    I’m giving so much that I’m just like just exhausted and drained at the end. Or even you’ll see me at any gathering, I’ll be in the corner with maybe one or two other people and then I will only talk to those two people the entire time. Like I will not talk to anyone new and especially if it’s a conference where I haven’t spoken yet, so then you don’t know what I do and then it becomes now I gotta tell you what I do and it’s let’s just talk about you and whatever your job is.

    Bianca: I like it. This is all making sense now. What’s Your “And”? You wanna know about other people. You’re deflecting. I get it.

    John: Yeah. What’s your “and?” Like let’s talk about that.

    Bianca: No, I want to know about you. So I see. The audience can’t see, but I can see there’s some football memorabilia behind you on your shelf. What’s that about?

    John: Notre Dame football helmet. Yeah, I graduated from Notre Dame and huge college football fan. That’s definitely one of my “ands”.

    Bianca: Cool.

    John: And then a football signed by Coach Holtz who wrote the foreword for my book, the Hall of Fame college football coach here in the US for Notre Dame. And yeah, so excited about that. But actually, the helmet is signed by the last coach. And so, it’s just mementos of things that bring me joy, and I think that’s important to have things that bring you joy around you so then you see them.

    Bianca: Kinda like my pillows.

    John: Yeah. Like king size pillows. You know what? Next time we talk, I might have 6 king size pillows stacked on my bookshelves back here. And you’ll be like “What? No, wait, what kind of pillows are those? What brand? What’s the stuffing made of?”

    Bianca: The things that bring us comfort.

    John: Exactly. Yeah. But I mean, at the very least, it makes me smile. Sit down. I’ve got a story for you.

    Bianca: Do you put it on at parties?

    John: I’ve put it on during Zoom calls, that’s for sure, before. Somebody’s like “Why don’t you just put on the—” “Okay, I’ll go put it on. I don’t care.”

    Bianca: That’s awesome.

    John: It’s fun.

    Bianca: Very cool. Some fun facts about you.

    John: Yeah, exactly. Well, thank you so much, Bianca, for being a part of What’s Your “And”? and just being awesome. So thank you for taking time to be a part of this.

    Bianca: Thank you very much.

    John: And everybody, if you wanna see some pictures of Bianca in action or connect with her on social media, be sure to go to whatsyourand.com. And like I said earlier, don’t forget, she’ll be at CPB Ignite as well as Wage Fest coming up very soon. And while you’re on that whatsyourand.com page, be sure and click the button, do the anonymous research survey about corporate culture and don’t forget to check out the book. So thanks again for subscribing on Apple Podcasts or whatever app you use and for sharing this with your friends so they get the message that we’re all trying to spread that who you are is so much more than what you do.


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